We respect and value your Privacy….
We are committed to protecting your
personal information and since we value you as a
customer, we respect your security.
Yard-At-A-Time Concrete Ltd. is committed to
keeping your personal information secure. In the
course of carrying out our business,
Yard-At-A-Time Concrete Ltd. is trusted with
personal information about our customers and other
individuals. We understand the private nature and
promise to limit its collection, use and
disclosure of all exchanged information whether
verbal, printed, or on line to the appropriate
purpose for which it was gathered. By purchasing
our products, and services, you are expressly
consenting to and have knowledge of the
collections, use and disclosure of personal
information as identified in this privacy policy.
1.
INFORMATION COLLECTED
We
only collect personal information about you when
you specifically and knowingly provide it on our
website or to our customer service representatives
via telephone. If you request information or other
services (the "Services") you will be asked to
provide personal information. This information may
include your:
·
name
·
address
·
telephone and fax numbers
·
email address
·
credit card information
2.
USE OF YOUR INFORMATION
Yard-At-A-Time Concrete Ltd. only collects and
uses your information for the following purposes:
·
To
establish and maintain a responsible commercial
relationship with you and to provide ongoing
service. For example, when you purchase Services,
we collect information that allows us to confirm
your identity and credit history so that we can
accurately bill and collect payment for the
Services
·
To
understand your needs and preferences. For
example, we maintain a record of the products and
services you receive from us, and we may ask for
additional information so that we can serve you
better
·
To
develop, enhance market or provide products and
services. For example, we analyze how our
customers use our products and services, so that
we can understand how to improve them. From time
to time, we may review and analyze your use of our
products and services to help us provide better
product recommendations and special offers that we
think will interest you
·
To
manage and develop our business and operations.
For example, we analyze customer usage of our
products, and services to help us manage them
efficiently and plan for future growth
·
To
meet legal and regulatory requirements. For
example, we may collect information in response to
a court order, collation on a debt owing, or tax
exemption purposes.
3.
DISCLOSURE OF YOUR INFORMATION
There are a variety of circumstances where we may
need to disclose some personal information about
you. Here are some examples:
We may disclose your personal information to:
·
a
person who, in the reasonable judgment of
Yard-At-A-Time Concrete Ltd., is seeking the
information as your agent. For example, we may
provide information about your account to your
legal representative if we are satisfied that that
individual is requesting the information on your
behalf
·
Yard-At-A-Time Concrete Ltd. parent companies or
subsidiaries to help us serve you better and
provide you with services
·
a
company or individual employed by Yard-At-A-Time
Concrete Ltd. to perform functions on our behalf,
such as research or data processing
·
an
agent used by Yard-At-A-Time Concrete Ltd. to
evaluate your credit worthiness or to collect your
account
·
a
credit reporting agency
·
a
public authority, agent of a public authority or
law enforcement agency
ANY DISCLOSURE OF YOUR PERSONAL INFORMATION TO A THIRD
PARTY IS CONFIDENTIAL AND THE INFORMATION SHALL BE
USED ONLY FOR THE PURPOSE FOR WHICH IT WAS
DISCLOSED.
4.
RETENTION OF YOUR INFORMATION
The account or membership information you provide
when registering with us is stored in our secure
databases as long as you are a customer of
Yard-At-A-Time Concrete Ltd. You must notify
Yard-At-A-Time Concrete if you no longer want your
information to be retained by us. If you contact
us with a question or comment, any information
identifying you is only kept long enough for us to
provide you with a response, unless we are
required to keep it for a longer period of time.
Please note that it may be impossible to delete
your information completely without some residual
information remaining in our databases.
5. PROTECTION OF
YOUR INFORMATION
In
order to protect your personal information and
your right to privacy, Yard-At-A-Time Concrete:
·
will maintain suitable safeguards in order to
protect the personal information we
possess—including limiting access to authorized
Yard-At-A-Time Concrete personnel on a
need-to-know basis
·
uses servers that are protected by firewalls,
which are frequently updated to enhance security
·
protects the confidentiality of your personal
information when dealing with other companies
·
strives to keep your personal information as
accurate and up-to-date as is necessary for the
purposes identified above
·
uses other appropriate security safeguards with
respect to its databases, computer networks and
systems, and
·
will honor any request you may make for access to
your personal information
5.
ACCURACY OF THE INFORMATION AND
YOUR ACCESS TO IT
Yard-At-A-Time Concrete relies on the accuracy of
the information provided by you, but accepts
responsibility for the management and
confidentiality of the personal information it
collects.
If you have any questions or concerns, please
contact us at 604 583-1140, for fax 604 583-6566
or email to
yardatatime@telus.net. Not hearing from you
implies consent and permission to keep your
personal information in our database.